Support

Thanks for choosing Moixa as your energy storage supplier and welcome to our support page.

Direct Customer Support Line

If you purchased your battery directly from Moixa, please reach out to our Customer Support Team on [email protected], or call us on 0207 734 1511.

Our support team is available by phone or via email 9am - 6pm Monday to Friday (excluding public holidays). Calls may be recorded for training and quality purposes.

Looking for more information?

Please visit our Help Centre for the frequently asked questions and further information on the equipment you have purchased

Help Centre

Bought the battery before 2020? Please

click here

Not purchased directly from Moixa?

Get in touch

Get in touch

If you’ve purchased Moixa equipment not directly from us but from one of the installers or re-sellers in Europe or the UK, please contact them for the support directly.

Some contact details of our suppliers are available under the supplier drop down menu above.

    Get in touch

    Get in touch

    Please email your support team on [email protected] or call on 1850 563 563;

    Currently you’ll be greeted by Moixa Customer Support team.

    Support team is available by phone or via email 9am - 6pm Monday to Friday (excluding public holidays)

    Installers

    Moixa has a comprehensive installer programme, from working with individual electricians, to national distributors with support for install and training.

    If you’re an installer with a question, please email us at [email protected]  or call us on 020 7734 1511 (option 3). 

    Already an accredited installer? Get your resources here.